Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
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Your KW Journey Begins Here…
About Course
Brief Summary
In Day 6 of the challenge, Marty Miller tackles the heavy lifting of database migration: importing large lists of contacts from other systems (like Outlook, Google Contacts, or a previous CRM) using a CSV file. This is the “desktop” counterpart to the mobile import method shown in Day 4. The video provides a detailed walkthrough of the Import Wizard, emphasizing the importance of “scrubbing” your data before uploading it to ensure a clean, error-free transfer into Command.
Key Takeaways for Your Training Description
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The Command Template: Why you should strictly use the “Pre-made CSV Template” provided by Command rather than trying to upload your own raw spreadsheet. This ensures all your data (emails, phone numbers, addresses) lands in the correct fields automatically.
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Data Preparation: Best practices for copying and pasting data from your old export files into the Command template—specifically warning against changing column headers, which can break the import.
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Custom Fields & Tags: How to handle special data points (like “Gate Code” or “Kid’s Names”) by creating Custom Fields before you import the file, ensuring the data has a “home” when it arrives.
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Batch Sizing: A pro-tip on breaking massive databases into smaller files (e.g., 500 contacts at a time) to prevent system timeouts and make it easier to fix errors if they occur.
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Error Handling: How to access the “Command Import Log” (via the notification bell) to identify why specific contacts failed to upload so you can fix and re-upload just those few lines.
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