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RedRabbit Training – Agents

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Course Prerequisite(s)

About Course

This training focuses specifically on how rental agents must complete inspections correctly on the RedRabbit system. Agents will be guided through the full inspection process, including how to capture and upload inspection reports, take and label compliant photos, log defects and maintenance issues, record meter readings, and ensure all required inspection fields are completed accurately.

The training also covers the correct procedures for ingoing, routine, and outgoing inspections, how to allocate responsibility to tenants where applicable, and how to submit inspection reports timeously to ensure compliance, reduce disputes, and protect both the landlord and the agency.

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Course Content

Syncing the App with the Portal
The RedRabbit ecosystem consists of two main parts: the Mobile App (used by inspectors on-site) and the Web Portal (used by managers in the office). Syncing is the process of moving data between these two environments so that reports are accurate and up-to-date.

  • The Syncing Workflow
    00:00

Basic App Layout
RedRabbit is structured into a simple, user-friendly layout designed to manage rental properties efficiently. The app is divided into key sections, allowing agents to access and update information quickly.

Customising Inspections in the App
Learn how to add, remove, and modify inspection areas and items directly from your mobile device to reflect the true layout of a property.

Conducting Inspections with the App
In this lesson, we’re getting into the practical side of things: how to actually use the RedRabbit app while you’re walking through a property.

Review, Sign, Finalise
In this final lesson, we cover the "closing ceremony" of an inspection. This is the moment you transition from gathering data to making the report official and legally binding.

Copying Inspections on the App
In this lesson, we explore one of RedRabbit’s biggest time-savers: Copying Inspections. This feature allows you to use data from a previous inspection as a starting point for a new one.

RedRabbit Online Training (Compulsory Rental Agent Training)
Course Summary This online RedRabbit training session is a compulsory course for all agents who will be managing rentals. The training will guide you through the RedRabbit platform and ensure you understand how to use the system correctly for rental administration and inspections. Attendance is free, and agents are welcome to attend as many sessions as needed. If any platform updates are introduced during the year, agents will be notified and encouraged to attend the updated training sessions.

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UV
5 months ago
Good training material

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